Frequently Asked Questions about the Clinic
What payment options are there?
We except cash or card - with EFTPOS and credit card payments available.
What is the cancellation policy?
It is recommended that you attend your appointments as scheduled. This is because missed appointments interfere with treatment outcomes and slow results.
We appreciate that unforeseen circumstances arise from time to time that may affect your ability to attend your scheduled appointment.
Should this occur, please provide at least 24 - 48 hours notice as missed appointments deny others the opportunity of a treatment.
Please note: a late cancellation or rescheduling fee will apply if a cancellation or rescheduling occurs with less than 24 hours notice (during trading hours) or on the day of a scheduled appointment and the cancelled or rescheduled time slot is not able to be filled by someone on the clinic waiting list.
Some services may require a deposit to be paid in advance to secure your appointment.
How to cancel your appointment.
Please contact our reception by phoning 02 8068 7722 or by emailing hello@vitalacu.com.au between 10am & 6pm Monday to Friday
(24 hours notice is require for all cancellations. Monday's Appointments require a minimum of 48 - 72 hours notice).
What is the policy on children at the clinic?
Vital Acupuncture & Massage is a family friendly clinic, catering for the needs of the whole family.
Children are welcome to attend clinic while their parents/guardians receive treatment.
However, due to health and safety concerns, as well as for the comfort of other patients, children must sit quietly and are not permitted to move about the clinic space unattended.
Children are also welcome patients at Vital Acupuncture & Massage
Please note: It is clinic policy that a parent or guardian be present during the treatment of minors. (Minors is inclusive of anyone of the age 16 and under).
Personal conduct
As Vital Acupuncture & Massage is a multi-bed clinic, patients are asked to communicate quietly when in the waiting room and when discussing particulars of their situation with their practitioner. Patients are also asked to turn their mobile phones off or to put them on silent before entering the clinic so as not to disturb other patients.
Patients with communicable diseases, such as colds and flues, are asked to wear a protective mask and to observe regular hand washing and cough etiquette when presenting in clinic. Masks are available at the clinic and will be provided when required. Tissues are also available in the waiting room as well as in each treatment room.
We except cash or card - with EFTPOS and credit card payments available.
What is the cancellation policy?
It is recommended that you attend your appointments as scheduled. This is because missed appointments interfere with treatment outcomes and slow results.
We appreciate that unforeseen circumstances arise from time to time that may affect your ability to attend your scheduled appointment.
Should this occur, please provide at least 24 - 48 hours notice as missed appointments deny others the opportunity of a treatment.
Please note: a late cancellation or rescheduling fee will apply if a cancellation or rescheduling occurs with less than 24 hours notice (during trading hours) or on the day of a scheduled appointment and the cancelled or rescheduled time slot is not able to be filled by someone on the clinic waiting list.
Some services may require a deposit to be paid in advance to secure your appointment.
How to cancel your appointment.
Please contact our reception by phoning 02 8068 7722 or by emailing hello@vitalacu.com.au between 10am & 6pm Monday to Friday
(24 hours notice is require for all cancellations. Monday's Appointments require a minimum of 48 - 72 hours notice).
What is the policy on children at the clinic?
Vital Acupuncture & Massage is a family friendly clinic, catering for the needs of the whole family.
Children are welcome to attend clinic while their parents/guardians receive treatment.
However, due to health and safety concerns, as well as for the comfort of other patients, children must sit quietly and are not permitted to move about the clinic space unattended.
Children are also welcome patients at Vital Acupuncture & Massage
Please note: It is clinic policy that a parent or guardian be present during the treatment of minors. (Minors is inclusive of anyone of the age 16 and under).
Personal conduct
As Vital Acupuncture & Massage is a multi-bed clinic, patients are asked to communicate quietly when in the waiting room and when discussing particulars of their situation with their practitioner. Patients are also asked to turn their mobile phones off or to put them on silent before entering the clinic so as not to disturb other patients.
Patients with communicable diseases, such as colds and flues, are asked to wear a protective mask and to observe regular hand washing and cough etiquette when presenting in clinic. Masks are available at the clinic and will be provided when required. Tissues are also available in the waiting room as well as in each treatment room.
Parking
Free public parking is possible on site
Location
Located in the leafy suburb of Belrose on Sydney's Northern Beaches. We service the Northern Beaches and North Shore: Belrose, Frenchs Forest, Davidson, Forestville, Terry Hills, Beacon Hill, Northern Beaches, Dee Why, Curl Curl, Narrabeen, Freshwater, Manly NSW
Free public parking is possible on site
Location
Located in the leafy suburb of Belrose on Sydney's Northern Beaches. We service the Northern Beaches and North Shore: Belrose, Frenchs Forest, Davidson, Forestville, Terry Hills, Beacon Hill, Northern Beaches, Dee Why, Curl Curl, Narrabeen, Freshwater, Manly NSW
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(02) 8068 7722
hello@vitalacu.com.au Belrose Village Shopping Centre
Shop 4, 25 Ralston Ave BELROSE NSW 2085 |
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Copyright VitalAcupunture&Massage 2020
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Website by CustomerFirst
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